Motion Smoothing on Samsung TVs: A Frustrating Issue

As a proud owner of the Samsung Q90T, I was thrilled to upgrade from my trusty old 2015 model. However, I soon discovered that this new TV had one major flaw - motion smoothing issues when watching Freesat or Now TV content. The problem is not limited to these specific channels; it seems to affect all 720p/1080i DVB-C signals and HDMI signals from my IPTV-STB.

The issue is particularly noticeable with people's faces and movements, which appear to be 'twitching' due to lost frames in the picture processing. It's almost impossible to watch, and I've tried every picture setting and motion clarity option for hours without finding a solution.

I'm not alone in this frustration; another user with the same model (QE75Q800TATXZG) has also reported the same issue. We're both struggling to find a way to resolve this problem, which is making it difficult to recommend Samsung TVs to others.

As someone who's willing to invest time and effort into finding a solution, I'm disappointed that Samsung hasn't addressed this issue yet. The Q90T is an excellent TV in every other aspect, but this motion smoothing problem is a major drawback.

I've tried to troubleshoot the issue myself by running self-diagnosis tests on the TV and even replacing HDMI cables, but nothing seems to work. I'm starting to feel like I've been stuck with a defective product.

As a loyal Samsung customer who's willing to give the company my business, I'm hoping that someone from the moderation team can help me find a solution or provide guidance on how to get a TV that doesn't have this issue. I'd be more than happy to provide video footage of the problem if it would help Samsung technicians analyze and resolve the issue.

For now, I'm stuck with a TV that's causing me frustration and disappointment. If Samsung is aware of this problem and working on a solution, please let us know so we can stay informed and patient. Alternatively, I may have to consider returning the TV or exploring other options from competitors like LG.

Update: I'd appreciate any advice or guidance from fellow users who may have encountered similar issues with motion smoothing on their Samsung TVs. Has anyone found a software solution that works? Are there any plans for Samsung to address this problem in future firmware updates?

I'm committed to finding a resolution and staying loyal to Samsung, but for now, I'm stuck with a TV that's falling short of my expectations.

Motion smoothing samsung tv